Providing excellent service with a white glove delivery option

Here at Lesters, we’ve been providing quality logistics options for over 40 years. Specialising in a personalised delivery service. In this guide we’ll explain what a white glove delivery option is and explain what businesses should be using it.  

What is a white glove delivery service?

A white glove delivery service is a premium level of delivery. It’s called “white glove” because historically the staff delivering the products wear white gloves to handle the items with care and install them to a high standard.

In white glove delivery, the level of service can range depending on the requirement from the client. For example deliveries can be made to a specific room or location. The item can be installed or assembled and the delivery team can even remove any rubbish or packaging materials for you. Making it the ideal service for customers who are concerned about the safety of their items.

What industries can benefit from white glove delivery?

Furniture white glove delivery

Furniture retailers selling items like sofas and wardrobes often use white glove delivery services. This is to make sure that their furniture is delivered and assembled with the highest level of care. Typically, this service includes assembling the furniture and arranging exactly how the client wants it in their house or workplace, it can include moving it to the right room and could extend to removing the packaging materials and sometimes even removing the old piece of furniture.    

White goods and appliance white glove delivery

Large bulky white goods like fridge freezers, cookers and washing machines not only are difficult for customers to set up and install, but are often way too heavy for customers to move themselves. White glove delivery options are a good option for home appliance businesses to ensure a high level of service so that your customers are happy.

Technology, computing and audio visual white glove delivery

High end tech products like home cinema systems, DJ equipment and gaming set ups can often be complex to set up and install with lots of components. They can also consist of extremely fragile elements, white glove delivery gives you peace of mind that high value products can arrive safely with the customer.

Fine art and antique white glove delivery

Fine art and antiques can often be priceless, not only in monetary value, but in sentimental value too. That’s why white glove delivery service can be ideal for delivering these goods and putting them in place. This is beneficial not only for private collectors but for galleries too.

What are the benefits of white glove delivery?

White glove delivery has a multitude of benefits for businesses looking to offer a premium delivery service including:

  • Improved customer satisfaction: Customers are more likely to receive their products quickly and handled with care with a white glove delivery service. For businesses that rely on returning customers and deliver luxury goods, a white glove delivery service can take your customer service to the next level.  
  • Reduced risk: A white glove delivery team are highly trained to transport and install items without damage. White glove delivery professionals are experts in handling awkward or heavy items safely, reducing the risk of injury or damage to product or property.
  • Bespoke service: With a white glove delivery service, you can tailor your delivery options to the needs of your business, no matter the industry you specialise in.

How can Lesters help?

Our central location allows us to provide efficient delivery services including same-day and multi-drop delivery. Here at Lesters our expert team are highly trained to handle your products with care and to install or assemble them wherever they’re needed. Find out more about our white glove service today or for more information get in touch with our helpful team today